{"xsrfToken":"B9YA-CVXI-K69N-LTGY|7e4f557e50fc9f30090bfc6c3160621016f4dd00|lin","user":{"key":"anonymous","userName":"Anonymous","avatars":{"xsmall":"https://www.gravatar.com/avatar/d982668f0cd6ccbc258911ddef809b72?d=mm&s=16","small":"https://www.gravatar.com/avatar/d982668f0cd6ccbc258911ddef809b72?d=mm&s=24","medium":"https://www.gravatar.com/avatar/d982668f0cd6ccbc258911ddef809b72?d=mm&s=32","large":"https://www.gravatar.com/avatar/d982668f0cd6ccbc258911ddef809b72?d=mm&s=48","xlarge":"https://www.gravatar.com/avatar/d982668f0cd6ccbc258911ddef809b72?d=mm&s=48"},"displayName":"Anonymous","email":"vmerz@methodigy.de","timezone":{"id":"JIRA","regionKey":"JIRA","city":"Berlin","gmtOffset":"(GMT+01:00)"},"language":{"key":"de_DE","displayName":"Deutsch (Deutschland) [Standard]"},"canChangePassword":true,"canUpdateUser":true,"allOpenRequestsCount":1,"pendingApprovalsCount":0,"approvalsCount":0,"customMenuLinks":[],"notificationType":"html","canAdministerJIRA":false,"agentForPortal":false},"branding":{"id":"1","key":"msd","name":"Methodigy ServiceDesk","portalBaseUrl":"/jira/servicedesk/customer/portal/1","logoUrl":"/jira/rest/servicedesk/1/customer/viewport-resources/image/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#000042","headerLinkHoverBGColor":"#000042","headerBadgeColor":"#000042"}},"helpCenterBranding":{"logoUrl":"","logoId":""},"portal":{"id":"1","key":"msd","projectId":10000,"serviceDeskId":1,"name":"Methodigy ServiceDesk","description":"<p>Willkommen - Sie können aus den bereitgestellten Optionen eine Methodigy ServiceDesk Anfrage auswählen.</p>","portalBaseUrl":"/jira/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","key":"technicalsupport","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Sie benötigen Hilfe bei der Installation, Konfiguration oder haben technische Probleme? Fordern Sie Unterstützung an.</p>","icon":10530,"groups":[1]},{"id":"2","key":"licensing","name":"Fragen zu Rechnungen und Lizenzen","descriptionHtml":"","callToAction":"Fragen zu Rechnungen und Lizenzen","introHtml":"<p>Klicken Sie hier, falls Sie Fragen zur Lizenzierung oder Bezahlung haben.</p>","icon":10533,"groups":[1]},{"id":"4","key":"otherquestions","name":"Andere Fragen","descriptionHtml":"","callToAction":"Andere Fragen","introHtml":"<p>Haben Sie keine passende Kategorie gefunden?</p>","icon":10526,"groups":[1]},{"id":"5","key":"bug","name":"Fehler melden","descriptionHtml":"","callToAction":"Fehler melden","introHtml":"<p>Erläutern Sie uns Ihr Problem mit Methodigy.</p>","icon":10539,"groups":[1]},{"id":"6","key":"suggestfeature","name":"Feature oder Verbesserung vorschlagen","descriptionHtml":"","callToAction":"Feature oder Verbesserung vorschlagen","introHtml":"<p>Haben Sie Ideen für neue Features? Sie sehen Verbesserungspotential? Lassen Sie uns daran teilhaben.</p>","icon":10507,"groups":[1]}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,5,2,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"df8532db-2e52-3ef5-ae25-45c722277e3d","appLinkName":"Methodigy - Dokumentation","appLinkUrl":"http://documentation.methodigy.de:8090","spaceKey":"MET","spaceName":"Methodigy","spaceUrl":"http://documentation.methodigy.de:8090/display/MET"},"labels":[],"projectKey":"MSD","serviceDeskId":1},"createPermission":true,"openRequestCount":0,"announcement":{"header":"","headerWiki":"","message":"","messageWiki":"","canEditAnnouncement":false,"portalId":1}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}
{"headless":false,"tourEnabled":false,"wacLink":"http://www.atlassian.com/software/jira/service-desk","serviceDeskVersion":"3.11.1","contextPath":"/jira","xsrfToken":"B9YA-CVXI-K69N-LTGY|7e4f557e50fc9f30090bfc6c3160621016f4dd00|lin","baseUrl":"https://support.methodigy.de/jira/servicedesk/customer","relativeBaseUrl":"/jira/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":true,"onDemand":false,"disabledFeatures":[],"enabledDarkFeatures":["nps.survey.inline.dialog","com.atlassian.jira.agile.darkfeature.edit.closed.sprint.enabled","jira.plugin.devstatus.phasetwo","jira.frother.reporter.field","atlassian.rest.xsrf.legacy.enabled","jira.issue.status.lozenge","com.atlassian.jira.config.BIG_PIPE","com.atlassian.jira.projects.issuenavigator","com.atlassian.jira.config.PDL","jira.plugin.devstatus.phasetwo.enabled","atlassian.aui.raphael.disabled","app-switcher.new","frother.assignee.field","com.atlassian.jira.projects.ProjectCentricNavigation.Switch","sd.internal.base.off.thread.on.completion.events.enabled","jira.onboarding.cyoa","com.atlassian.jira.agile.darkfeature.kanplan.enabled","sd.slavalue.record.updated.date.enabled","com.atlassian.jira.config.ProjectConfig.MENU","com.atlassian.jira.projects.sidebar.DEFER_RESOURCES","com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions.enabled","com.atlassian.jira.agile.darkfeature.sprint.goal.enabled","jira.zdu.admin-updates-ui","jira.zdu.jmx-monitoring","sd.sla.improved.rendering.enabled","sd.canned.responses.enabled","sd.new.settings.sidebar.location.disabled","jira.zdu.cluster-upgrade-state","com.atlassian.jira.agile.darkfeature.splitissue","com.atlassian.jira.config.CoreFeatures.LICENSE_ROLES_ENABLED","com.atlassian.feedback.feedback-button-move-to-header-enable","jira.export.csv.enabled"],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]}}